With Genomic Health’s online physician portal, ordering a test, tracking test progress, and accessing results are convenient and efficient. On the portal:
- Orders can be submitted online—virtually eliminating the need for follow-up calls to complete missing information.
- All patient orders and results reports can be viewed, tracked, and sorted quickly.
- Orders and results reports may be viewed online, printed, or downloaded as PDFs.
Order with Ease
Confidence in management decisions for your patients
Contact Customer Service at 866-ONCOTYPE (866-662-6897) or via email at customerservice@genomichealth.com if you:
- Have questions about the process.
- Are a new user of the online physician portal and need a user ID.
- Have forgotten your user ID or password.
- Would like to complete the process offline and need to request a paper requisition form.
How to order: Step-by-step instructions (U.S. only)
Ordering an Oncotype DX and receiving the results is a straightforward process. Simply follow these 4 steps.
STEP 1 of 4
Get specimen kits
Genomic Health provides a specimen transportation kit box for each patient’s tissue sample. To request specimen transportation kit boxes contact Customer Service at 866-ONCOTYPE (866-662-6897).
Kit orders are usually processed within a day and received within 48 hours.
STEP 2 of 4
Complete requisition form
It’s most efficient to complete your requisition form online. Simply log in to the online physician portal . Be sure to provide the appropriate signature and specimen retrieval information.
If you prefer paper requisition forms, they are also available by contacting Customer Service at 866-ONCOTYPE (866-662-6897). When submitting a sample with a paper requisition form, please fill out each section of the form completely. Download an example of a paper requisition form (PDF) including instructions for more details.
STEP 3 of 4
Submit a sample
Genomic Health can work directly with the pathology team (or the treating physician) to obtain a sample.
When submitting a DCIS sample for the Oncotype DX Breast DCIS Score test, please choose the block with the greatest amount (cross-sectional area) of the highest grade DCIS and the least amount of non-DCIS mammary epithelium (hyperplastic mammary epithelium, normal epithelium). While the Genomic Health laboratory can accept tumor blocks and unstained slides, blocks are preferred.
Total mastectomy specimens are not appropriate samples for the Breast DCIS Score test. In rare cases the diagnostic needle core biopsy may have more DCIS (cross-sectional area) than the excisional sample; if this is the case, then the needle core biopsy should be submitted.
All specimens must be labeled with S barcode labels from the Oncotype DX specimen collection and transportation kit box for that patient.
Download the pathology guidelines (PDF) for more information.
STEP 4 of 4
Access results
Most Breast DCIS Score reports are available within two weeks from the date we receive your sample at our laboratory. You can access the results through the online physician portal or receive the report by fax. Learn more about the results report and how to interpret the results.