Privacy Policy

Genomic Health Website Privacy Notice

Last Updated: May 2018

This Privacy Notice (the ‘Notice’) describes Genomic Health’s practices and policies regarding the collection, use, storage and disclosure of personal data collected from this website (the ‘Site’), as well as the services and features that we make available through it (the ‘Services’).

This Notice also informs you about your choices and rights regarding your personal data. Genomic Health values the trust placed in us by patients, our employees, healthcare professionals and business partners. We are committed to upholding best practices in our use, collection, storage and disclosure of personal data.

Who is Genomic Health?

Genomic Health means Genomic Health, Inc. and its affiliate in the United Kingdom, Genomic Health UK, Ltd. In this Privacy Notice, ‘we’, ‘us’, and ‘ours’ refer to Genomic Health.

Genomic Health is the controller of the data you submit on this website.

Genomic Health, Inc. is based in the United States. Its data-protection representative in the European Union is Genomic Health Ireland Limited.

Each can be contacted by post, email, or telephone as follows:

Genomic Health, Inc.
Attn: Legal
301 Penobscot Dr.
Redwood City, California 94063
Genomic Health Ireland Limited
Attn: Legal
70 Sir Rogerson’s Quay
Dublin 2

+1 (650) 556-9300 +353 1 232 3333


What personal data do we collect from you?

We do not require you to register with us to visit our Site.

We do collect anonymous information by tracing visits to our Site and its webpages and using visitor logs to compile anonymous aggregate statistics. This information consists of your web requests, browser type, browser language, domain names, referring and exit pages and webpage addresses, platform type, pages viewed and the paths you took on our Site.

We also collect personal data (your name, country of residence, email address) when you choose to write us using the ‘Contact Us’ service.

What do we use your personal data for?

Information collected automatically and aggregate data collection

We use this information to analyze visitor trends, administer our Site, improve our Site design and otherwise enhance our Site and Services.

Information you voluntarily provide

We use the personal data you submit to reply to your inquiry. We may also use it to provide you with more information about Genomic Health or its products that we believe you may be interested in, unless you inform us that you do not wish to receive such information by using the ‘unsubscribe’ link on a message from us.

What is our legal basis for using your information?

The European Union’s General Data Protection Regulation (2016) (‘GDPR’) requires us to tell you under what legal basis we process your information. The GDPR provides a list of six allowed legal bases for processing. One such basis is the legitimate interests of the person (in this case Genomic Health) responsible for processing your data.

We collect and analyze anonymous data about your visit to this Site because it is necessary for the legitimate interest we have in providing an accessible, easy-to-use, and informative website.

We collect and use the contact information you submit to reply to you and to inform you about Genomic Health products because of the legitimate interest we have in answering your question and interacting with you as someone who has expressed an interest in Genomic Health products.

Who has access to your information?

Within Genomic Health, anonymous information about your visit to this Site is accessible to employees responsible for maintaining and updating this Site. Contact information you submit will be available to our Customer Service and Digital Services teams, as well as others within Genomic Health who may be involved in responding to you.

We do not sell or rent your personal data to any other third party. We do share your information with third party providers who perform services on our behalf, such as web analytics, and help us provide the Site and Services to you.

We may transfer your information in the event of a corporate restructuring, merger, acquisition, or consolidation with, or sale of most of our assets to a third party (including in insolvency proceedings).

Is your information transferred outside the Europe Union?

Yes. Genomic Health, Inc. and all its employees are located in the United States.

European law requires an appropriate safeguard for transfer of data to a country such as the US that the European Union does not consider to provide an adequate level of protection to personal data. The safeguards for transfers to Genomic Health, Inc. in the US are:

  • the US-EU Privacy Shield and US-Swiss Privacy Shield, with which Genomic Health, Inc. is registered, and
  • European Commission-approved standard contracts amongst the companies within Genomic Health binding them to respect your rights under European law.

How long does Genomic Health keep your information?

Genomic Health does not have a fixed period to keep the information you submit to us. We retain it as necessary to respond to you or maintain contact with you.

Your rights concerning your information

You have the right to:

  • access your information,
  • have us correct information,
  • have us erase and/or de-identify information,
  • have us restrict the processing of your information, or
  • object to our processing of your information.

You may exercise these rights at any time by contacting us at europeansupport@genomichealth.com.

You have the right as well to lodge a complaint with the data protection authority that is competent where you live.

Use of cookies and web beacons

We may use cookies, both session and persistent cookies, or web beacons on certain webpages or html email correspondence to anonymously track visitors, save website preferences or allow us to recognize visits from the same computer and browser. You have the option to disable cookies in your browser and still use our Site, although it may limit your access to the Site.

How we secure information

We secure information by using industry standard administrative, physical and technical safeguards. We encrypt information transmitted to us using Secure Sockets Layer (SSL) technology. All information is stored on controlled servers with restricted access, either directly managed by Genomic Health or by a service provider subject to a strict data processing agreement. It is important for you to know that, despite using these current technical and industry-recommended practices, it is never possible to fully guarantee against breaches in security.


Our Site is directed only toward adults. Genomic Health does not knowingly collect information from children under the age of 16.

Links to other sites

This Privacy Statement does not apply to third-party websites. Genomic Health may provide links to other websites (such as YouTube). The privacy notices of those websites will apply to your visit to them.


Please make sure you review our most current Privacy Statements, as we may revise this Privacy Statement from time to time. Updated versions will be posted on the Site, and for significant changes, we will place a notice on the Site.

Data Protection Officer

Genomic Health has appointed a data protection officer, whose contact information follows:

FAO: Global Privacy Officer
Genomic Health, Inc.
301 Penobscot Drive
Redwood City, California 94063
United States of America

AT, BE, CZ, FR, DE, ES, GB, HU, IE, IT, LU, NL, PT, SK: 00800 35 84 51 62
BG, HR, CY, DK, EE, FI, GR, LV, LT, MT, PL, RO, SI, SE: +1 650 569 2134


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